Return Policy:

We want you to be completely satisfied with your purchase from our online sunglasses store. If, for any reason, you are not satisfied with your sunglasses, we offer a hassle-free return policy. Please read our return policy below:

  1. Eligibility for Returns: To be eligible for a return, please ensure that:
  • The sunglasses are in their original condition, unworn, and free from any damage or signs of use.
  • The return is initiated within 7 days of receiving the sunglasses.
  • The original proof of purchase or order confirmation is provided.
  1. Return Process: To initiate a return, please contact our customer service team within the specified time frame. Provide them with the order details and the reason for the return. Our team will guide you through the return process and provide you with a return authorization if applicable.
  2. Return Shipping: The customer is responsible for the return shipping costs, unless the return is due to our error or a defective product. We recommend using a trackable shipping method and ensuring that the sunglasses are securely packaged to prevent damage during transit.
  3. Refund or Exchange: Once the returned sunglasses are received and inspected, we will process your refund or exchange. If you opt for a refund, it will be issued to the original payment method used for the purchase. If you prefer an exchange, we will assist you in selecting a suitable alternative from our collection.
  4. Non-Returnable Items: For hygiene reasons, we cannot accept returns on items such as opened or used cleaning kits, lens wipes, or other personal care products.
  5. Damaged or Defective Products: If you receive damaged or defective sunglasses, please contact our customer service team immediately. We will resolve the issue by providing a replacement or refund, depending on the circumstances.
  6. Change of Mind: If you simply change your mind about the sunglasses and would like to return them, we may offer store credit or an exchange, subject to our discretion and the condition of the sunglasses.

Please note that our return policy may be subject to change. We recommend reviewing the policy at the time of purchase. If you have any questions or need further assistance regarding our return policy, please contact our customer service team.

Contact Address: 10325 Cypresswood Houston TX 77070 US